What to Expect

Coming to terms with hearing loss is no easy feat. We at The Hearing Aid Company understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at The Hearing Aid Company , we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At The Hearing Aid Company , we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.8 out of 5 Stars based on 55 Reviews on Google.

My receiver quit working and a new one was quickly replaced. Thank you Ruby.

Reviewer Profile Photo K Thiessen, on Google

Excellant service! Great people to work with. Thank!

Reviewer Profile Photo Craig Penas, on Google

Great doc who is knowledgeable and patient. I had a great experience.

Reviewer Profile Photo Charles Driza, on Google

I've been to other companies who sell hearing aids and this one gave me the best experience. The staff is friendly patient and knowledgeable. If you struggle with hearing and want to get that part of your life back go here!

Reviewer Profile Photo Cross-Examining God, on Google

Thanks for mailing my hearing aids the me.So far so good

Reviewer Profile Photo Cecile King, on Google

Extremely good service!!

Reviewer Profile Photo Stan Orness, on Google

I am very pleased with my new hearing aids. I didn't realize how much I needed them until I took them out while the TV was on and all sound got dull. More importantly for me was a side effect. I have had balance problems for a year or more....

Reviewer Profile Photo diane campbell, on Google

The Hearing Aid Company is a great place to help make your hearing better! I’ve had my hearing aids for almost three years now and they have helped me so much. Arlen and Ruby are great to work with and have great communication with their customers. Thank you!

Reviewer Profile Photo Ethan Rode, on Google

My husband & I recently purchased hearing aids from The Hearing Aid Company. We would highly recommend this company if you are considering getting hearing aids. The staff is very professional and at the same time very personable which are 2 very good attributes. The follow-up is excellent too. Sonja...

Reviewer Profile Photo Sonja Kana, on Google

Super. Nice staff, and quick evaluation. Hearing aids were ready within two days.

Reviewer Profile Photo Michael Conmy, on Google

Great experience.

Reviewer Profile Photo Debbie Johnson, on Google

Very friendly, easy to work with.

Reviewer Profile Photo Gene Hartl, on Google

I walked in from out of town with my hearing aid charger that wasn’t working to see if they could help in someway. They did, Ruby charged my hearing aids and asked if I’d like her to send in my charger on warranty. In less than a week I had...

Reviewer Profile Photo todd christopherson, on Google

Was pleased with the service. Good friendly staff got me set up with my hearing aid and good to go. Would recommend to anyone looking into a hearing aid or needing a hearing test

Reviewer Profile Photo nolan lukassen, on Google

My hearing evaluation went fine and Arlynn explained the outcome of the test and answered all my questions! Arlynn was very professional and thorough. I would highly recommend him for anyone seeking answers for their hearing concerns!

Reviewer Profile Photo Ruby Lohnes, on Google

It was good.

Reviewer Profile Photo Kathy Erickson, on Google

The staff answered all my questions

Reviewer Profile Photo Jane Smith, on Google

Arlen IS The Hearing Aid Company of DL and he is absolutely committed to tweaking the hearing aids he sells so that each customer gets back their “hearing”. But of course hat is virtually impossible! So Arlen patiently spends many hours with his customers to program and replicate each person’s...

Reviewer Profile Photo Kathlyn Overbo, on Google

Very helpful got in and taken care of so far all good

Reviewer Profile Photo Myron Paape, on Google

My husband and I both recently had our hearing evaluated by Arlen at the Hearing Aid Company. We appreciate the thoroughness of the hearing tests and Arlen's explanation of the results. We also appreciate the friendliness and patience of Arlen and his staff.

Reviewer Profile Photo Christine Gulsvig, on Google